Effective Date: June 12, 2026
Privacy Policy
Effective Date: June 12, 2026
Privacy Policy
Sylvania Children's Center ("Sylvania," "we," "our," or "us") is committed to protecting the privacy of the families, children, and staff we serve. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, enrollment process, and communications.
Information We Collect
We may collect the following types of information:
Personal information such as your name, home address, email address, and phone number when you submit an enrollment inquiry, complete registration paperwork, or contact us directly.
Child information including your child's name, date of birth, medical information, and emergency contacts, collected as part of the enrollment and care process.
Payment information collected through our secure third-party billing platform. We do not store credit card or bank account numbers directly.
Website usage data such as browser type, pages visited, and time spent on our site, collected through standard analytics tools.
How We Use Your Information
We use the information we collect to:
Enroll and care for children at our centers
Communicate with families about scheduling, billing, attendance, and program updates
Process tuition payments and manage billing accounts
Send important notifications about your child's care
Comply with licensing, regulatory, and legal requirements
Improve our programs and communications
SMS / Mobile Messaging Privacy
When you opt in to receive text messages from SCC — for example, by submitting a form on our website or providing your mobile number during enrollment — we collect your mobile phone number solely for the purpose of sending you messages related to our childcare services, enrollment, scheduling, billing, and program updates.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that directly support our messaging services (such as our SMS platform provider) is permitted, but those parties are contractually prohibited from using the information for any other purpose. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
With service providers who assist us in operating our programs (such as billing platforms, scheduling software, and SMS providers), who are contractually required to protect your information
With government or licensing agencies as required by law or childcare regulations
In response to a valid legal request, court order, or to protect the safety of children in our care
Data Security
We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. Our digital platforms use industry-standard security measures including encrypted connections and access controls.
Children's Privacy
Sylvania Children's Center collects information about children solely for the purpose of providing childcare services. We do not market to children or use children's information for any purpose beyond their direct care and enrollment.
Your Rights
You may request to review, update, or delete personal information we hold about you or your child by contacting us directly. We will respond to all requests in a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the effective date above. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Sylvania Children's Center
Talmadge Campus: 3421 Talmadge Rd., Toledo, Ohio 43606
Sylvania Campus: 5045 W. Sylvania Ave., Toledo, Ohio 43623
Phone: 419-724-1801
Sylvania Children's Center ("Sylvania," "we," "our," or "us") is committed to protecting the privacy of the families, children, and staff we serve. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, enrollment process, and communications.
Information We Collect
We may collect the following types of information:
Personal information such as your name, home address, email address, and phone number when you submit an enrollment inquiry, complete registration paperwork, or contact us directly.
Child information including your child's name, date of birth, medical information, and emergency contacts, collected as part of the enrollment and care process.
Payment information collected through our secure third-party billing platform. We do not store credit card or bank account numbers directly.
Website usage data such as browser type, pages visited, and time spent on our site, collected through standard analytics tools.
How We Use Your Information
We use the information we collect to:
Enroll and care for children at our centers
Communicate with families about scheduling, billing, attendance, and program updates
Process tuition payments and manage billing accounts
Send important notifications about your child's care
Comply with licensing, regulatory, and legal requirements
Improve our programs and communications
SMS / Mobile Messaging Privacy
When you opt in to receive text messages from SCC — for example, by submitting a form on our website or providing your mobile number during enrollment — we collect your mobile phone number solely for the purpose of sending you messages related to our childcare services, enrollment, scheduling, billing, and program updates.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that directly support our messaging services (such as our SMS platform provider) is permitted, but those parties are contractually prohibited from using the information for any other purpose. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
With service providers who assist us in operating our programs (such as billing platforms, scheduling software, and SMS providers), who are contractually required to protect your information
With government or licensing agencies as required by law or childcare regulations
In response to a valid legal request, court order, or to protect the safety of children in our care
Data Security
We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. Our digital platforms use industry-standard security measures including encrypted connections and access controls.
Children's Privacy
Sylvania Children's Center collects information about children solely for the purpose of providing childcare services. We do not market to children or use children's information for any purpose beyond their direct care and enrollment.
Your Rights
You may request to review, update, or delete personal information we hold about you or your child by contacting us directly. We will respond to all requests in a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the effective date above. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Sylvania Children's Center
Talmadge Campus: 3421 Talmadge Rd., Toledo, Ohio 43606
Sylvania Campus: 5045 W. Sylvania Ave., Toledo, Ohio 43623
Phone: 419-724-1801
location
Our Campus
Talmadge Campus
3421 Talmadge Rd, Toledo, OH 43606
Sylvania Campus
5045 W Sylvania Ave, Toledo, OH 43623
location
Our Campus
Talmadge Campus
3421 Talmadge Rd, Toledo, OH 43606
Sylvania Campus
5045 W Sylvania Ave, Toledo, OH 43623
FAQ
Common questions from parents
Have more questions? Call our educational director or send an email.
What do drop-off and pick-up look like each day?
Our check-in process is designed to be secure, warm, and seamless for parents. We maintain strict building security so you can transition your child smoothly into their morning routine and greet them with confidence at the end of the day.
How do you handle allergies, meals, and daily snacks?
We prioritize children's physical wellness and safety in every aspect of their day. We accommodate specific dietary needs and allergies, and provide healthy meals and snacks that support active, growing bodies and developing palates.
What does communication look like between parents and teachers?
Beyond our biannual parent-teacher conferences and daily updates, we believe in an open-door collaborative spirit. If you ever have a question or concern about your child's day, milestone, or classroom adjustment, our leadership team and teachers follow a transparent, supportive resolution path to address it immediately.
How do you prepare children for the physical and environmental transition to a new classroom?
When it is time for your child to step up to their next classroom every six months, the transition is never rushed. Teachers coordinate closely, introduce children to their new environment gradually, and ensure families feel completely informed and comfortable every step of the way.
How do I get started and visit the campus?
We invite you to schedule a private tour directly through our website or by calling our team. During your visit, you will walk through our secure facilities, see our classrooms in action during their daily routines, meet our educators, and discuss enrollment availability for your family.
FAQ
Common questions from parents
Have more questions? Call our educational director or send an email.
What do drop-off and pick-up look like each day?
Our check-in process is designed to be secure, warm, and seamless for parents. We maintain strict building security so you can transition your child smoothly into their morning routine and greet them with confidence at the end of the day.
How do you handle allergies, meals, and daily snacks?
We prioritize children's physical wellness and safety in every aspect of their day. We accommodate specific dietary needs and allergies, and provide healthy meals and snacks that support active, growing bodies and developing palates.
What does communication look like between parents and teachers?
Beyond our biannual parent-teacher conferences and daily updates, we believe in an open-door collaborative spirit. If you ever have a question or concern about your child's day, milestone, or classroom adjustment, our leadership team and teachers follow a transparent, supportive resolution path to address it immediately.
How do you prepare children for the physical and environmental transition to a new classroom?
When it is time for your child to step up to their next classroom every six months, the transition is never rushed. Teachers coordinate closely, introduce children to their new environment gradually, and ensure families feel completely informed and comfortable every step of the way.
How do I get started and visit the campus?
We invite you to schedule a private tour directly through our website or by calling our team. During your visit, you will walk through our secure facilities, see our classrooms in action during their daily routines, meet our educators, and discuss enrollment availability for your family.
FAQ
Common questions from parents
Have more questions? Call our educational director or send an email.
What do drop-off and pick-up look like each day?
Our check-in process is designed to be secure, warm, and seamless for parents. We maintain strict building security so you can transition your child smoothly into their morning routine and greet them with confidence at the end of the day.
How do you handle allergies, meals, and daily snacks?
We prioritize children's physical wellness and safety in every aspect of their day. We accommodate specific dietary needs and allergies, and provide healthy meals and snacks that support active, growing bodies and developing palates.
What does communication look like between parents and teachers?
Beyond our biannual parent-teacher conferences and daily updates, we believe in an open-door collaborative spirit. If you ever have a question or concern about your child's day, milestone, or classroom adjustment, our leadership team and teachers follow a transparent, supportive resolution path to address it immediately.
How do you prepare children for the physical and environmental transition to a new classroom?
When it is time for your child to step up to their next classroom every six months, the transition is never rushed. Teachers coordinate closely, introduce children to their new environment gradually, and ensure families feel completely informed and comfortable every step of the way.
How do I get started and visit the campus?
We invite you to schedule a private tour directly through our website or by calling our team. During your visit, you will walk through our secure facilities, see our classrooms in action during their daily routines, meet our educators, and discuss enrollment availability for your family.
Now enrolling for 2026-27
Take the Next Step Toward Your Child’s Future
Spaces are intentionally limited to preserve our low student-to-teacher ratios and nurturing learning environment. Come see the Sylvania difference for yourself!
Now enrolling for 2026-27
Take the Next Step Toward Your Child’s Future
Spaces are intentionally limited to preserve our low student-to-teacher ratios and nurturing learning environment. Come see the Sylvania difference for yourself!
Now enrolling for 2026-27
Take the Next Step Toward Your Child’s Future
Spaces are intentionally limited to preserve our low student-to-teacher ratios and nurturing learning environment. Come see the Sylvania difference for yourself!