Effective Date: June 12, 2026
Terms and Conditions
Effective Date: June 12, 2026
Terms and Conditions
These Terms and Conditions govern your use of SMS/text messaging communications from Sylvania Children's Center ("Sylvania," "we," "our," or "us"), as well as your use of our website and enrollment services. By providing your mobile phone number and opting in to receive text messages, you agree to these terms.
1. SMS / Text Messaging Service
Sylvania Children's Center uses SMS text messaging to communicate with enrolled families and prospective families about childcare services, including enrollment updates, scheduling, billing reminders, and general program information.
By providing your mobile number — whether through our website, enrollment paperwork, or any other means — you consent to receive text messages from Sylvania Children's Center related to these services.
2. Message Frequency
Message frequency may vary.
You may receive messages related to enrollment, billing reminders, schedule changes, emergency notifications, and general program updates. Message volume depends on your enrollment status and the operational needs of the center.
3. Message and Data Rates
Message and data rates may apply.
Standard SMS and data rates charged by your mobile carrier may apply to messages you send and receive. Sylvania Children's Center is not responsible for any charges imposed by your carrier.
4. How to Opt Out
You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation message and no further messages.
If you opt out of SMS communications, you may still receive important program communications via email or phone as required for your child's care and enrollment.
5. How to Get Help
For help, reply HELP or contact us at:
Phone: 419-724-1801
Email: support@sylvania-children.com
Our team is available Monday–Friday during business hours.
6. Carrier Disclaimer
Supported carriers include AT&T, T-Mobile, Verizon, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Message delivery is subject to your carrier's network availability. Sylvania Children's Center is not responsible for messages that are delayed or undelivered due to carrier issues.
7. Privacy
Your mobile number and messaging consent are handled in accordance with our Privacy Policy. We do not share your mobile number with third parties for marketing or promotional purposes.
8. Modifications to These Terms
We may update these Terms and Conditions from time to time. When we do, we will post the updated version on our website and update the effective date above. Continued use of our SMS services after any changes constitutes your acceptance of the updated terms.
Contact Us
Sylvania Children's Center Talmadge Campus: 3421 Talmadge Rd., Toledo, Ohio 43606
Sylvania Campus: 5045 W. Sylvania Ave., Toledo, Ohio 43623
Phone: 419-724-1801
Email: support@sylvania-children.com
Web: sylvania-children.com
These Terms and Conditions govern your use of SMS/text messaging communications from Sylvania Children's Center ("Sylvania," "we," "our," or "us"), as well as your use of our website and enrollment services. By providing your mobile phone number and opting in to receive text messages, you agree to these terms.
1. SMS / Text Messaging Service
Sylvania Children's Center uses SMS text messaging to communicate with enrolled families and prospective families about childcare services, including enrollment updates, scheduling, billing reminders, and general program information.
By providing your mobile number — whether through our website, enrollment paperwork, or any other means — you consent to receive text messages from Sylvania Children's Center related to these services.
2. Message Frequency
Message frequency may vary.
You may receive messages related to enrollment, billing reminders, schedule changes, emergency notifications, and general program updates. Message volume depends on your enrollment status and the operational needs of the center.
3. Message and Data Rates
Message and data rates may apply.
Standard SMS and data rates charged by your mobile carrier may apply to messages you send and receive. Sylvania Children's Center is not responsible for any charges imposed by your carrier.
4. How to Opt Out
You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation message and no further messages.
If you opt out of SMS communications, you may still receive important program communications via email or phone as required for your child's care and enrollment.
5. How to Get Help
For help, reply HELP or contact us at:
Phone: 419-724-1801
Email: support@sylvania-children.com
Our team is available Monday–Friday during business hours.
6. Carrier Disclaimer
Supported carriers include AT&T, T-Mobile, Verizon, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Message delivery is subject to your carrier's network availability. Sylvania Children's Center is not responsible for messages that are delayed or undelivered due to carrier issues.
7. Privacy
Your mobile number and messaging consent are handled in accordance with our Privacy Policy. We do not share your mobile number with third parties for marketing or promotional purposes.
8. Modifications to These Terms
We may update these Terms and Conditions from time to time. When we do, we will post the updated version on our website and update the effective date above. Continued use of our SMS services after any changes constitutes your acceptance of the updated terms.
Contact Us
Sylvania Children's Center Talmadge Campus: 3421 Talmadge Rd., Toledo, Ohio 43606
Sylvania Campus: 5045 W. Sylvania Ave., Toledo, Ohio 43623
Phone: 419-724-1801
Email: support@sylvania-children.com
Web: sylvania-children.com
location
Our Campus
Talmadge Campus
3421 Talmadge Rd, Toledo, OH 43606
Sylvania Campus
5045 W Sylvania Ave, Toledo, OH 43623
location
Our Campus
Talmadge Campus
3421 Talmadge Rd, Toledo, OH 43606
Sylvania Campus
5045 W Sylvania Ave, Toledo, OH 43623
FAQ
Common questions from parents
Have more questions? Call our educational director or send an email.
What do drop-off and pick-up look like each day?
Our check-in process is designed to be secure, warm, and seamless for parents. We maintain strict building security so you can transition your child smoothly into their morning routine and greet them with confidence at the end of the day.
How do you handle allergies, meals, and daily snacks?
We prioritize children's physical wellness and safety in every aspect of their day. We accommodate specific dietary needs and allergies, and provide healthy meals and snacks that support active, growing bodies and developing palates.
What does communication look like between parents and teachers?
Beyond our biannual parent-teacher conferences and daily updates, we believe in an open-door collaborative spirit. If you ever have a question or concern about your child's day, milestone, or classroom adjustment, our leadership team and teachers follow a transparent, supportive resolution path to address it immediately.
How do you prepare children for the physical and environmental transition to a new classroom?
When it is time for your child to step up to their next classroom every six months, the transition is never rushed. Teachers coordinate closely, introduce children to their new environment gradually, and ensure families feel completely informed and comfortable every step of the way.
How do I get started and visit the campus?
We invite you to schedule a private tour directly through our website or by calling our team. During your visit, you will walk through our secure facilities, see our classrooms in action during their daily routines, meet our educators, and discuss enrollment availability for your family.
FAQ
Common questions from parents
Have more questions? Call our educational director or send an email.
What do drop-off and pick-up look like each day?
Our check-in process is designed to be secure, warm, and seamless for parents. We maintain strict building security so you can transition your child smoothly into their morning routine and greet them with confidence at the end of the day.
How do you handle allergies, meals, and daily snacks?
We prioritize children's physical wellness and safety in every aspect of their day. We accommodate specific dietary needs and allergies, and provide healthy meals and snacks that support active, growing bodies and developing palates.
What does communication look like between parents and teachers?
Beyond our biannual parent-teacher conferences and daily updates, we believe in an open-door collaborative spirit. If you ever have a question or concern about your child's day, milestone, or classroom adjustment, our leadership team and teachers follow a transparent, supportive resolution path to address it immediately.
How do you prepare children for the physical and environmental transition to a new classroom?
When it is time for your child to step up to their next classroom every six months, the transition is never rushed. Teachers coordinate closely, introduce children to their new environment gradually, and ensure families feel completely informed and comfortable every step of the way.
How do I get started and visit the campus?
We invite you to schedule a private tour directly through our website or by calling our team. During your visit, you will walk through our secure facilities, see our classrooms in action during their daily routines, meet our educators, and discuss enrollment availability for your family.
FAQ
Common questions from parents
Have more questions? Call our educational director or send an email.
What do drop-off and pick-up look like each day?
Our check-in process is designed to be secure, warm, and seamless for parents. We maintain strict building security so you can transition your child smoothly into their morning routine and greet them with confidence at the end of the day.
How do you handle allergies, meals, and daily snacks?
We prioritize children's physical wellness and safety in every aspect of their day. We accommodate specific dietary needs and allergies, and provide healthy meals and snacks that support active, growing bodies and developing palates.
What does communication look like between parents and teachers?
Beyond our biannual parent-teacher conferences and daily updates, we believe in an open-door collaborative spirit. If you ever have a question or concern about your child's day, milestone, or classroom adjustment, our leadership team and teachers follow a transparent, supportive resolution path to address it immediately.
How do you prepare children for the physical and environmental transition to a new classroom?
When it is time for your child to step up to their next classroom every six months, the transition is never rushed. Teachers coordinate closely, introduce children to their new environment gradually, and ensure families feel completely informed and comfortable every step of the way.
How do I get started and visit the campus?
We invite you to schedule a private tour directly through our website or by calling our team. During your visit, you will walk through our secure facilities, see our classrooms in action during their daily routines, meet our educators, and discuss enrollment availability for your family.
Now enrolling for 2026-27
Take the Next Step Toward Your Child’s Future
Spaces are intentionally limited to preserve our low student-to-teacher ratios and nurturing learning environment. Come see the Sylvania difference for yourself!
Now enrolling for 2026-27
Take the Next Step Toward Your Child’s Future
Spaces are intentionally limited to preserve our low student-to-teacher ratios and nurturing learning environment. Come see the Sylvania difference for yourself!
Now enrolling for 2026-27
Take the Next Step Toward Your Child’s Future
Spaces are intentionally limited to preserve our low student-to-teacher ratios and nurturing learning environment. Come see the Sylvania difference for yourself!